CONTENTS
1. Who We Are
World of Trumpet is an online education platform providing trumpet courses, resources, and community content. Our website is located at worldoftrumpet.com. For the purposes of applicable data protection law (including the UK GDPR), World of Trumpet acts as the data controller for personal information collected through this website.
If you have any questions about this policy, please contact us at hello@worldoftrumpet.com.
2. What Data We Collect
We collect personal data in the following circumstances:
When you make a purchase
Purchases are processed through ThriveCart, our payment processor. When you buy a course or product, ThriveCart collects your name, email address, billing address, and payment details. We receive your name and email address in order to fulfil your order and grant course access. We do not store your payment card details on our servers.
When you sign up for our email list
If you subscribe to our newsletter or free resources, we collect your email address (and optionally your first name) through Kit (formerly ConvertKit). This data is used to send you content updates, course announcements, and other communications you have opted in to receive.
When you contact us
If you send us a message via our contact form or by email, we collect the information you provide (name, email address, and the contents of your message) in order to respond to your enquiry.
Automatically collected data
When you visit our website, certain data is collected automatically, including your IP address, browser type, pages visited, and time spent on the site. This data is collected via standard web server logs and analytics tools and is used for security, performance monitoring, and understanding how our site is used.
3. How We Use Your Data
We use your personal data for the following purposes:
- Fulfilling purchases, to deliver course access, send receipts, and provide customer support.
- Email communications, to send newsletters, course updates, and promotional content you have opted into. You can unsubscribe at any time using the link in any email.
- Improving our site, aggregate, anonymised analytics help us understand what content is most useful and improve the experience for all visitors.
- Legal obligations, we may retain certain data as required by applicable law (e.g. transaction records for tax purposes).
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
4. Third-Party Services
We use the following third-party services that may process your personal data:
- ThriveCart, payment processing and checkout. ThriveCart Privacy Policy.
- Kit (ConvertKit), email marketing and subscriber management. Kit Privacy Policy.
- Netlify, website hosting. Netlify Privacy Policy.
- Google Fonts, font delivery. Google may receive your IP address when fonts are loaded. See Google Privacy Policy.
Each of these services has their own privacy policy and data processing practices. We encourage you to review them directly.
5. Cookies
Our website uses cookies, small files stored on your device, to make the site function properly and to understand how it is used.
Essential cookies
These are necessary for the site to function and cannot be disabled. They include session cookies set during the checkout process.
Analytics cookies
We may use analytics tools that set cookies to help us understand site traffic patterns. These cookies collect data in aggregate and do not identify you personally.
Third-party cookies
Third-party services embedded on our site (such as ThriveCart checkout and video players) may set their own cookies. Please refer to their respective privacy policies for details.
You can control and delete cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our site, including the checkout process.
6. Your Rights
If you are located in the UK or European Economic Area, you have the following rights under applicable data protection law:
- Right of access, you can request a copy of the personal data we hold about you.
- Right to rectification, you can ask us to correct inaccurate or incomplete data.
- Right to erasure, you can ask us to delete your personal data in certain circumstances.
- Right to object, you can object to our processing of your data for marketing purposes at any time.
- Right to data portability, you can ask for your data in a structured, commonly used format.
- Right to withdraw consent, where we rely on consent to process your data, you can withdraw it at any time (e.g. by unsubscribing from emails).
To exercise any of these rights, please contact us at hello@worldoftrumpet.com. We will respond within 30 days. If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy:
- Purchase records, retained for 7 years for tax and legal compliance purposes.
- Email subscribers, retained until you unsubscribe or request deletion.
- Contact enquiries, retained for up to 2 years after our last communication.
8. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your data, please contact us:
World of Trumpet
Email: hello@worldoftrumpet.com
This policy may be updated from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site following any update constitutes acceptance of the revised policy.